IPTV Reviews

I signed up for this IPTV service hoping to cut the cord and enjoy a wide range of channels without breaking the bank. Instead, I got a front-row seat to what I can only describe as a daily technical disaster. Channels either don’t load, buffer endlessly, or play for 5 seconds before freezing. When they do work, the quality swings between unwatchable and mildly tolerable. I contacted support, and after three canned responses and being told to “restart my device,” they just stopped replying altogether. This isn’t a streaming service—it’s a patience test. And I failed.

Guru IPTV provides great customer support. Mr. Abdullah provided technical assistance when I had an issue with my IPTV box. He would constantly follow up with me.

My Box is not working since 9/25/2025 and every day I am being told that someone from senior team will call me back but nothing happens. Box has only 3 channels and nothing else. It’s not even 2 years and the service has gone down the drain. I would never ever recommend this pathetic, third class service to anyone in future. On the name of a tech support they have a female emplyee who knows nothing about tech support and she continuously repeats the same script that someone will call you. Give us some time. Someone will call within 24 hours. No ticket number or anything. No one is available on chat support either.

I am writing this review to warn potential customers about the abysmal service provided by GuruIPTV. My service has been completely off for a full week, and my experience with their customer service and tech support has been nothing short of a nightmare.
The issue: A week-long service outage
My service has been down for over seven days.
The problem is not a general outage affecting all customers, but appears to be selectively targeting specific users, which is concerning and frustrating.
The customer support runaround
I have contacted GuruIPTV’s support team repeatedly over the past week.
Every single time, I have been given the same empty promise: “Give us some time, someone will call you within 24 hours.”
Not a single person has followed up or called me back. This shows a complete disregard for customer issues and a lack of accountability.
The tech support black hole
The promised “technical support” is non-existent.
Despite being “aware of my issue,” the company has made no concrete effort to resolve it.
There has been no communication, no diagnostics, and no genuine effort to get my service back online.
Recommendation
I strongly advise anyone considering GuruIPTV to look elsewhere. The unreliability of their service and the utter failure of their customer and tech support to address problems make it clear that this is not a service provider to be trusted. Once they have your money, they will leave you to deal with any issues on your own.

Please stay away from this. Tjey have the worst possible service. Never call you back to troubleshoot and keep ignoring the calls. Their server also lags a lot amd is down most days. Please save your money.

Cut the call same connection during live sports is terrible

I wish I can give negative ratings. Wonder how they are in business with such shi**y service. 100’s of complain and no resolution. I even offered to pay for the new box, yet no resolution. STAY AWAY. Once they have your money, good luck with customer service.

I have always disappointed with their customer service and diagnostic team they hang up when they are not able to resolve the issue.

Waste of time having their iptv

Good service provider with nice collection. Enjoyed it

The best excellent service from Mr. Sahil Kumar and Ms. Sonia and Ms. Anita! I am very satisfied with the customer and technical support. I am very proud to refer your company to my friends.
Thanks.

We installed this on on my IPad February 2025. It worked well for one week. Subsequently we were away for a while. Since July 2025 it has stopped working completely. My husband has made at least 50 calls till date and we get just the promises that there senior technical expert would call us and resolve the issue. Till date no one has called us or resolved the issue. On many occasions when we call after someone answers the call we are kept on h-led for over 30 minutes and the call gets disconnected.
I have the names of most of the associates to whom I have s-oken. The issue is still unresolved.
-lease DO NOT SUBSCRIBE TO THIS SYSTEM AND BURN YOUR MONEY

Very bad wasting my time and money.
Always asking to wait for 24 hrs. To tell it it will take 24 hours

I wish I could give 0 stars
I got Iptv and it was laging so i cancaled it within 2 days of activation but for refund the keep on giving excuses and have not processed it yet.

About 5 days back the screen on the IPTV went blank. 0 recordings is what I see. I have called the customer service/technical folks. Every time I am told that they will call back within 24 hrs. Its been 120 hrs and still no call. They dont give me a reason. I would understand if I was told that the service is discontinued. I would look for another service. But nothing so far.

Thank You . Someone from Cutomer Service restored the service after 5 days. I like the service but this problem just threw them off.

-Indu

They provide good service and are very responsive

They have good service and are very responsive

I am very happy with the service, Steve Kumar did excellent service, very helpful, I will recommend him for his help full nature, to anyone . IPTV is doing very good job for there customers. .

just bought IPTV box from Guru IPTV and just activated. So far good service for activation.

Hi,

i had very bad experience with their customer service and technical support team. The technical team is not able to resolve my basic issue in iptv. They are looking for months now, and still not able to resolve. very bad customer support and techincal support.. Chat they won’t respond, calls they won’t pick. It is the worst customer/technical team in my experience. they waste my time and energy for few months now. still no answer from them. reimbursement also they are not giving.

Verified purchase- Hi, we got the services with you guys and since the day we got the services our channels are always cutting off every 5 minutes. I had multiple phone calls and wasted so much time. My internet speed is over 500 mbps, deleted the app and reinstalled and tried every solution. Whoever is Rahul, needs to refund my money. He sold the plan saying it is 60 day refund policy. I still haven’t received the refund.

Worst services! Don’t waste your money

I’m very disappointed with the customer service. My IPTV box stopped working, and I’ve been unable to get any help. I called several times, only to get an automated message saying someone would call me back, which never happened. I also tried the online chat and spoke with a representative named Taniya, who was very unresponsive. After finally getting my information, she did nothing to resolve the issue. I would not recommend this service—save your money and time. While they may have been good in the past, their service is now non-existent.

Good morning technical team,
October 16th, I called on the TV-box is stopping middle of show, movie, cricket. Mrs. Swara Sing help me/guide me on reset certain things on TV setting and box setting to fix the stopping issue. She also told me that she will follow up tomorrow and make sure problem solved.
I am happy on her support and time she spent on this issue. She mentioned that my box is under warranty and if problem does not solve then there is free replacement. I appreciate lots for her help and her knowledge. In our call two times phone cut due to some reason but you called me to finish your instructions on set-up process. This is your great service by Swara sing (5 out of 5).
Regards
Urvashi Patel

10/19/2025 Dipak, from your team help me by resetting Visio TV on cec to disable. he advise watch 24 hours and I will call you to see any issue.

I regret taking this service,
Always facing connection issue, when I call the customer care they say technical team will cal”.
Tech team calls after 12 hours and says what is the issue is it working now. The answer is yes it’s working now but every no and then there is an issue. Tech person is so agitated he tells me sir pls call back if you face this issue again.
Agent was pretty rude while speaking, instead of understanding the problem and trying to analyze the root cause, they just dodge the problem.

GURU IPTV is very good.. Sanjeev and Nidhi both are very helpful.. They explained me everything what needs to be done to keep my service going on.. I definitely recommend to others

GURU IPTV prcvide best service in IPTV.. Sanjeev and Nidhi provided excellent service.. I definitely recommend to others..

@ BE aware do but this services @From.last one month i can’t see any movie or any cricket match properly, alway authantication problem, when you call same setting they do and nothing happened, ask for refund no answer,

I signed up for this IPTV service hoping to cut the cord and enjoy a wide range of channels without breaking the bank. Instead, I got a front-row seat to what I can only describe as a daily technical disaster. Channels either don’t load, buffer endlessly, or play for 5 seconds before freezing. When they do work, the quality swings between unwatchable and mildly tolerable. I contacted support, and after three canned responses and being told to “restart my device,” they just stopped replying altogether. This isn’t a streaming service—it’s a patience test. And I failed.

Channels pause often and then go blank. Even their customer service can’t fix. Sometimes if watching a program, it’s so bad that it cannot connect despote rebooting nonsense. Sorry to have purchased IPTV, would not recommend to others.

WORST IPTV service .. do yourself a favor and not buy

My experience with Guru Iptv has been great. Every time I have called someone has willingly helped me and resolved the issue, no problem what so ever. I will definitely recommend guru Iptv 100%

I had great experience with Guru Iptv
I definitely recommend it everyone.
Affiliate and friendly coaster service. Always willing to help.

If I could zero star I would. This guys are so smart that when their servers go done they do not answer their phones. I have two boxes and recommended to a friend, now I regret that I did all this for a dying service. PLEASE DO NOT BUY THIER PRODUCTS.

Fucked up sevice guys do not fall for the cheap price customer service is worst

Fucked up service

Very poor service and very bad customer service

MY gurutv app on iPad not working almost every day from last one month. I am calling the gurutv technicians , most of the time they don’t understand the issue and some technicians disconnecting the phone while I am speaking. Very poor service, I can’t get hold of manager. Wanted my money . Literally calling every night to fix the app and still they don’t make it work.
Wasted my time and money with GuruIP tv

This service is excellent and highly reliable. The customer service team is fantastic. They always listen patiently and solve any problems. They also upload movies upon request. I am pleased with the service. I always refer to this to my friends. Additionally, the platform is customer-friendly, featuring easy navigation.

Adi (Sales person) was extremely customer focused. Received MAG555 IP TV box — only comment is that the box says it has 16 GB flash drive. The actual capacity was only 4MB.

Adi (sales person) was very customer focused. Only comment I would have is that the MAG 555 IP TV box says it comes with 16 GB flash drive. Actual capacity was only 4 MB.

Third class service
After 3 months of rare use of remote its stop working
And now they are Asking $25 for new remote replacement

Guru IPtv’s content is huge. getting a new movie or show to be added is very easy by calling the customer care. Setting up ip tv box is easy. highly recommended.

They are just making a scam they don’t know how to talk to the customer under the warranty they did not send remote poor service they are just simply make a scam, innocent customer

Wish I could give this zero stars. All their staff is full of excuses. First they told me they can activate me on buzz tv after I bought their service their tech team said it won’t work. They had me activate on fire stick. I’ve had nothing but problems since I paid for their service. Each time I call they say they will call me back in 15 mins but they call me back in 4-5 days after midnight. They continuously hang up on me last few days and don’t call me back. I’m going to have to dispute the charges with my bank because they won’t take me serious when I ask for a refund.

good service

I have been a subscriber for a year with Guru. I am super duper happy with the service provided.

I did not get 6 months what they promised added on to my account so hope by doing this review they will add it to my account is my request. Thanks

I request you to please add 6 months of service to my account. So, it should be validated until 03/27/2030.

I want to give minus star if i can, a year ago when they sold their subscription they told us that you will get new content update in many languages and quality will be fantastic but the only update old content again again.

Poor customer service. It was not working on important cricket match day. I was trying calling them multiple time and hours and hours however there was no response on customer service number.
They wasted my weekend. I was able to reach them after 10 hour and repo se from customer service was not good.

I would definitely not recommend Guru IP tv to anyone again. Its india vs pakistan final and right now, I am getting connection error. On calling customer service number, its going to engage. I am suspect these guys have comfortably disabled the phone lines temporarily so that no one can call them. This is very bad customer service. I regret that I renewed 5 years plan with these guys.
They are denying to cancel IP TV service and refund the balance amount.

No stars for this company. Forcefully have to give even 1 star. Extremely poor service and management. Pathetic after sales service. Every time during important match or show on tv they have server issue. Never ever go with this company. Horrible Horrible Horrible.

Most of the time channels not loading and failed to load error message comes. Not happy with service within first week of buy

Top top Worest service there is not any single phone number not working for customer service shitty box not work when ever you are really wont to watch game with your family and there is no number or live chat or nothing work on there website either

Today we were so disappointed because we cant watch a single ball of the final between INDIA VS PAKISTAN 2025 when i triend to call on the customer service it is never been working and also the they have whatsapp number too which has no option to calll them, i have 2 connections of guru iptv and i have referred 4 more friends they are aso sxperiencing the same problem and same difficulties so i dont know how guru iptv they will resume our service i m thinking to go for another best provider i have an option but i m trying to tell people to be careful before u subscribe this iptv we are really upset how the server go down each and everytime when is a big game and always in the weekend why ut goes down why guru iptv they dont increase there server capacity we are really upset nit able to watch the final match india vs pakistan asia cup

Worst ever company for customer service

I am subscriber of this idiot service. Every final game their service is not working. Customer service and technical service sucks. I paid 5 years. They don’t regreat or refund money. I signed up for other service and other service work great. Do not subscribe this service. BHUPESH PATHAK

When there are downtimes, there is no update. The phone numbers stop working and whatsapp chat without any response.

I am watching the India Pakistan match Asia cup. Guess what.
The whole iptv is down. It’s not just me, three other friends who have guru iptv have same issue.
One friend has mobile subscription and his services are down too.

All the people who had given good reviews are people who watch regular channel daily like news channel or movies.
Guru IPtv is not for people who watch once in a while, critical shows like cricket match.

Two years I had the same issue. Three more years to go for the current subscription to expire.

Purchased top of line device and it’s not working, keeps buffering and screen keeps blacking out intermittently. Tried calling tech support and keep getting busy signal.
Will be canceling the subscription as soon as I get hold of customer service.

I would definitely not recommend Guru IP tv to anyone again. Its india vs pakistan final and right now, I am getting connection error. On calling customer service number, its going to engage. I am sure these guys have comfortably disabled the phone lines temporarily so that no one can call them. This is very bad customer service. I regret that I renewed 5 years plan with these guys.

This is unreal. They have bad service. You have call every 15-20 days to active service even you have purchased for year or 5 years.
5 star fake review they give you 1 month free for 5 start review.

Good service and support all the time.

Good service and all time support.

I’d like to write a review because on IPTV I didn’t think the support would be quick but, the team’s support is always good whenever limited trouble I had. Surprised and happy customer.

It is indeed sad that the customer service nor the technicians have no clue to what is happening at their end , all they do is give false promises, an Indian takes this service to WATCH INDIAN programs and they are the ones which don’t work. It is very frustrating and UNNECESSARYLY gives you heart ache for free, so if you want free heartache kindly opt for this service

Excellent service. Great package with good amount of content in video library. Miss hayaa helped me with installation.

Hayaa helped me to fix my application. Got issue twice but support team is so nice and they help same time to resolve problem.
Good service

Sonia from tech helped me to fix blank screen issue with my box. Thanks to her and team for good support.

Excellent service among all the iptv service I have tried so far. Very good customer support. They are available 24×7 . Sonia Sharma was able to assist me with one of the VOD content not streaming within 10 minutes. Highly recommended.

Extremely bad service. I called several times whenever a cricket game is streaming live. Last one year never seen a full cricket match. Now a days the news channel also not working. Refund denied by guru IPTV.

Got new service through recommendation of my friend. Really happy with channels and support. Lady name sonia sharma helped me with installation and guided for everything.

Great customer service provided by sonia and ALL of the Customer Service Personnel. Thank you

Guru IPTV works great Most of the time . 5 star service.

It was amazing experience with Abdullla. He is tech assistance and great and well knowledgeable person with good customer service.

I have had an awesome time with the guru iptv. Their service is phenomenal, I don’t think there is a better way to browse Indian channels. I had a low power issue and their supervisor Mr Abdullah helped me out a lot. He is very kind and was able to solve my issue. I really recommend guru iptv.

I had some STB issue like STB was damaged. It was fixed promptly by the support team on the call. Really good service

I had some issues related to STB damaged but once I called it was fixed promptly.
Really great customer service

I have Mobile Subscription and I use by Stbemu application I use this last 1and half years and this is work well I never get any problems but yesterday night some technical error and I call customer support team they pickup my call 12.00 pm US time and Sonam help me and she solved my problem on phone Very appreciate
Thank you

Excellent service among all the iptv service I have tried so far. Very good customer support. They are available 24×7 over just a Whatsapp chat. Simran Sharma was able to assist me with one of the VOD content not streaming within 10 minutes. Highly recommended

I was having connection issues and Anita was prompt in helping me resolve it. Quick detailed instructions and I was up and running in just a few minutes! Would highly recommend.

It is all good!

It is all good!!!

Was facing blank screen issue with box, then got connected with Sonia from technical. She is very knowledgeable . Helped me resolve the problem within 2mins.
Thanks for 24/7 suppport.

Got new service activated today. Very good range of channels and quality also good. Sonia sharma helped me in installation, thanks to her and iptv support team.

I spoke to Pakhi was very helpful and knowledgeable she resolved issues ASAP. Service is fantastic 👍

She’s really helpful. Fixed my tv issue right away. Happy with service.

Thanks to SIMRAN. Excellent service, they respond to any type of issues immediately.

Excellent services, they answer calls at any time.

Simran Sharma excellent services

Very helpful to install new box. He has good knowledge about Iptv box. Very helpful to install and good communications.

Thanks to Sonali
It is easy to get help. She understood my concerns and rectified the problem. The quality of picture improved and no buffering issues. Enjoying what we like. Thanks to Sonali

Thanks to sonia, my iptv is now working flawlessly . Her support is reliable and efficient.
Also iptv have awesome latest hindi movies and web series collection. 5 Star support .

I called the service bc volume wasn’t working. Rep promptly answered and fixed the issue right away.

The senior technical associate Abdullah helped me a lot in choosing the right device! Definitely recommended their services and impressed with their support

I have been using Guru for a year or so now and am very pleased with the service and support.

Great support & very helpful in resolving the issue.

They havr sevice

They are good repoding to my device setu

Lady was excellent